Privacy Policy | CENTROFIDI TERZIARIO S.C.P.A.

1. Data Controller

CENTROFIDI TERZIARIO S.C.P.A., with registered office at Via S. Caterina d'Alessandria, 4, 50129 Firenze, Italy, acts as the data controller for the personal data collected through this website and through the services described herein. For any matter relating to the processing of personal data, you may contact us at support@centrofidi.org.

2. Types of Data Collected

We collect the following categories of personal data through this website:

Contact form data: first name, last name, email address, phone number, company name, subject of inquiry, and message content submitted through the contact form on our Get in Touch page.
Browsing data: technical information including IP address, browser type, device information, pages visited, and timestamps, collected through cookies and similar technologies.
Communication data: information contained in email or telephone communications directed to our offices.

3. Purposes of Processing

Personal data is processed for the following purposes:

Responding to inquiries submitted through the contact form or via email and telephone;
Providing information about membership, guarantee services, and financing support;
Maintaining communication records related to membership and service inquiries;
Improving the functionality, security, and content of this website;
Complying with applicable legal and regulatory obligations.

4. Legal Basis for Processing

The processing of personal data is based on the following legal grounds, in accordance with the EU General Data Protection Regulation (Regulation 2016/679, "GDPR") and Italian Legislative Decree no. 196/2003 as amended:

Consent: for the processing of data submitted through the contact form and for the use of non-essential cookies;
Legitimate interest: for the processing of browsing data necessary to ensure the security and functionality of the website;
Legal obligation: for the retention of data required by applicable laws and regulations.

5. Data Retention

Personal data collected through the contact form is retained for the period necessary to respond to the inquiry and for any subsequent follow-up communications. Data retained for legal or regulatory purposes is kept for the period prescribed by applicable law. Browsing data is retained for a limited period not exceeding the time necessary for the purposes for which it was collected.

6. Data Sharing

Personal data is not sold or shared with third parties for commercial purposes. Data may be shared with the following categories of recipients, where necessary:

Internal personnel authorized to process data for the purposes described above;
Technical service providers involved in the operation and maintenance of this website, acting as data processors;
Public authorities and supervisory bodies, where required by law.

7. Data Subject Rights

Under the GDPR, data subjects have the following rights regarding their personal data:

Right of access: obtain confirmation that data is being processed and access to the data.
Right to rectification: request the correction of inaccurate or incomplete data.
Right to erasure: request the deletion of data, subject to legal retention obligations.
Right to restriction: request the limitation of processing in certain circumstances.
Right to data portability: receive a copy of the data in a structured, machine-readable format.
Right to object: object to the processing of data based on legitimate interest.
Right to withdraw consent: withdraw consent at any time without affecting the lawfulness of prior processing.

To exercise these rights, please contact us at support@centrofidi.org. You also have the right to lodge a complaint with the Italian Data Protection Authority (Garante per la protezione dei dati personali).

8. Security Measures

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. These measures include access controls, encryption of data in transit, and regular review of security procedures.

9. Cookies

This website uses cookies to improve the browsing experience. For detailed information about the cookies used and how to manage them, please refer to our Cookie Notice.

10. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable regulations. The updated version will be published on this page with the revised date.

11. Contact

For any questions regarding this privacy policy or the processing of personal data, please contact us:

CENTROFIDI TERZIARIO S.C.P.A.
Via S. Caterina d'Alessandria, 4
50129 Firenze, Italy
Email: support@centrofidi.org
Tel: +39 055 46811

Last updated: September 2026